At Commune18, we strive to provide excellent service and a memorable experience. This Refund Policy outlines the terms under which refunds are provided
Cancellation and Refunds
Cancellation: You may cancel your reservation in accordance with our Cancellation Policy. Refunds are subject to the timing of cancellation and applicable fees. Refund Requests: Requests for refunds must be submitted within 2 days of cancellation or checkout.
Non-Refundable Charges
Reservation Fees: Some reservation fees may be non-refundable, including but not limited to booking deposits and service charges. No-Show: If you do not show up for your reservation without prior notice, the full amount may be forfeited.
Refund Process
Processing Time: Refunds will be processed within 2 days after approval. The refund will be issued to the original payment method used at the time of booking. Communication: You will be notified via email once your refund has been processed.
Errors and Discrepancies
Reporting Issues: If you experience issues during your stay or believe there has been an error, please report it to us immediately so we can address it.
Changes to Policy
Updates: We may update this Refund Policy from time to time. Any changes will be posted on our website.
Contact Us For any questions or concerns, please contact us at 18commune@gmail.com or +91 8686486186.